News | Blog | Network Status | Portal Login | UK: 0800 934 7100 | Intl: +44 (0)20 3002 9259

About The Data Centre

Telehouse North was the first purpose-built colocation data centre in Europe. The data centre has been the primary home of the London Internet Exchange since 1994. Today, it remains one of the most heavily connected data centres in the world, hosting LINX, LONAP, and all major carriers on site.

Ideally placed for telecom providers, financial trading exchanges, media and gaming companies that require reach, reliability and speed. Being a carrier neutral data centre, EX Networks can provide multiple connectivity options including; Tier-1 IP transit, Multihomed (BGP) IP transit and direct MPLS pseudowires to a number data centres across the UK and Europe. Other services include iSCSI & Fibre Channel storage solutions, disk and tape backup solutions and a large range of colocation & rackspace options.

Telehouse North is situated adjacent to the other three Telehouse facilities, East, West and the currently under construction, North 2. The Telehouse campus is next to our flagship site, Global Switch 2, at the heart of the connectivity-rich London Docklands, giving you direct access to an abundance of global networks to meet both your commercial and geographical requirements.

Site Specifications

  • Average power per rack - 1 to 3kW.
  • 3 x multiple diverse power route incoming feeds.
  • 4 x generators with N+1 redundancy.
  • 15 mins of UPS battery autonomy with N+1 or N+N redundancy depending on location.
  • Air conditioning at N+1 redundancy.
  • 30% glycol and condensed water heat rejection system utilises dry heat rejection condensers on the rooftop.
  • Full function, closed control air conditioning system, with cooling, humidity and de-humidification control.
  • Redundant “A” and “B” pipe work route to the roof top condenser system and N 1 pump system in the North Building to circulate the glycol condensed water to the data centre in-room air package equipment.
  • Very early smoke detection alarms (VESDA) installed throughout the facility.
  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself.
  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval.
  • Ceilings, walls, floors and doors comply with RF90 (fire resistance 90 mins) in DC areas, telecom and plant areas.
  • Carrier neutral facility offering customers freedom of choice.
  • Direct access to over 100 carriers.
  • Hosts the London Internet Exchange (LINX) allowing low-latency connectivity.
  • Perimeter protected by alarmed fences and PIR detection.
  • Gated entrances manned combined with a security management system to ensure no unauthorised access to the site.
  • Movement activated CCTV coverage for the Perimeter, Entrances and Loading Docks, Common areas reception and corridors and of course our state of the art suites.
  • Single point of entry to our main facilities controlled by time limited access cards combined with card Independent client card identification access system and integrated digital video camera surveillance.
  • Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites.
  • Strict security processes are in place to ensure delivery and loading of goods are secure .
  • Doors fitted with alarms that immediately report back to a manned security suite when unauthorised access is attempted or doors are forced or held open.
  • A highly trained Security presence 24/7 to ensure that you and your nominated staff gain authorised access to the facility whenever you require, day or night .

Services Offered

Telehouse North Colocation with EX Networks is fast and simple - your hardware, our data centre.
Sleep easy, knowing that the network, power and cooling requirements for your critical services are in safe hands. EX Networks offers your business an enterprise grade colocation solution for a cost effective price. Let us protect your assets from fire, flood, theft and power loss.

Can't find what you are looking for? Contact us for a bespoke quote.

  • 1U Colocation
  • Includes 0.5 Amps Power
  • 3 IP Addresses
  • 100 Mbps / 1 Gbps Port
  • 2TB Monthly Transfer
  • 24x7 Remote Reboot Port
  • 2U Colocation
  • Includes 1.0 Amps Power
  • 3 IP Addresses
  • 100 Mbps / 1 Gbps Port
  • 2TB Monthly Transfer
  • 24x7 Remote Reboot Port
  • 4U Colocation
  • Includes 2.0 Amps Power
  • 3 IP Addresses
  • 100 Mbps / 1 Gbps Port
  • 2TB Monthly Transfer
  • 24x7 Remote Reboot Port

If you need additional space, power and security, then a private rack is for you.
Our full racks are all 42 units high, 1000mm deep and we can offer widths of 600mm and 800mm depending on your requirements. Whether you need a single rack, or a private cage, EX Networks can create a tailored package to meet even the most demanding setups.

All racks come with dual 16 amp power feeds as standard with power densities up to 10A or 2.4kW per footprint.

5 Amps to 10 Amps

EXN can offer power densities from 5A (1.2kW) up to 10A (2.4kW) per footprint.

Secure from Suite to Rack

With strict access control including proximity access cards, you know your equipment is secure. All racks have a 3 digit combination lock for front and back access and can also be fitted with PAC access locks if required.


Our fully featured EXtraNet client portal gives you remote control over your data centre estate. Securely view real time and historical power usage, reboot individual power ports, and have a single login for all power, connectivity, support and billing requirements.

24x7x365 Access

EXN can offer 24x7 access to your rack, cage or suite via unique permanent access cards for you and your staff. This means permanent staff can visit the data centre as and when required, without prior arrangement.

Business critical connectivity? We have you covered.
Whether you need simple Internet breakout for your rack or a fully managed multi-site solution, EX Networks has the answer. Our ultra-reliable Cisco powered network has multiple direct connections to Tier-1 and 2 bandwidth providers, ensuring your traffic will always reach its destination via the optimal route.

Multihomed IP Transit

Our multihomed IP transit is perfect for customers requiring the best routes to all corners of the globe. EXN can provide both IPv4 and IPv6 transit, either announcing your IP addresses or providing you with a dedicated range.

Global BGP Session

Whether you're implementing BGP for the first time and require an experienced managed services provider, or you're simply looking to add EX Networks to your blend, our engineers can set up, manage and maintain your sessions seamlessly.

Point To Point

EXN can provide MPLS pseudowires between on-net datacentres, extending your network across multiple facilities. This can be thought of as a single virtual ethernet cable between your sites, providing a simple and reliable solution for your East to West traffic.

Real Time Statistics

Our advanced EXtraNet client portal gives you access to real time bandwidth graphs - ideal for diagnosing problems or keeping track of your usage. Check the inbound and outbound traffic levels for any of your ports, either over a daily or monthly period, with just a few clicks.

No staff? No problem!
Let our experienced datacentre and systems teams be there when you can't. We'll handle everything from installs, migrations and rack design to advanced troubleshooting of network and server systems.

Engineers with a wealth of experience.
Our 24/7 support team with industry wide certifications ranging from the network to the application layer will look after you and your data.

Emergency call outs.
In an emergency, our centrally located offices and engineers deployed in the Docklands on a daily basis means you can save valuable minutes when time is the most critical factor.

Project management and delivery.
EX Networks have helped hundreds of customers complete more complex projects, requiring services including full physical audits, rack design, project management, racks preparation, and migrations.

Need more information or a quote?

Follow the link to request more information or a quote from one of our Technical Account Managers.

EXtraNet Login